Got a question about a Lennox product or need additional information? We’ve compiled a list of our most Frequently Asked Questions to help!
Search by keyword or topic.
How does an air conditioner work?
What is a heat pump?
What is two-stage cooling?
What is variable speed technology and how does it apply to air conditioners?
Why should I zone my building?
What do all those air conditioner and heat pump ratings mean?
What is two-stage heating?
What is a variable speed furnace?
What are furnace ratings?
Why should I choose ENERGY STAR® qualified products?
How can I reduce my building's energy costs?
What should I know about changes in refrigerants?
Why should I buy a Lennox product?
What does ISO 9001 mean?
Does Lennox Commercial utilize open source software?
How does LEED work?
How can I get my building project LEED certified and how much will it cost?
What are the point categories?
Can I get my product or service LEED certified?
What is the fastest way to get HVAC equipment for emergency replacement projects?
What products can be ordered through the Rapid Replacement® hotline?
Can I have my equipment delivered the same day that I ordered it?
Where can I find my nearest commercial stocking location?
Can I pick up equipment ordered through Rapid Replacement?
Why should I call the Rapid Replacement® hotline instead of my territory manager?
Will the equipment I need be in stock?
Can I get an equipment quote from the hotline, or just place an order?
If I call, can I have a quote emailed to me?